When the promotion of a film solely focuses on a single actor it shows that he or she has arrived. When that actor is just two films old, it says a lot. The entire promotion of Kappela focuses on Anna Ben, who made her mark with her debut in Kumbalangi Nights and proved her skills in Helen, which marketed the film keeping her centre-stage. With Kappela, Anna shows that she is here for the long run.
Jessy (Anna) stays in a village named Poovarmala in Wayanad, with her parents and a younger sister. She leads a simple life, helping her mother with tailoring work and spending time with her friend and next-door neighbour Lakshmi. Things change when she accidentally dials a wrong number. And a young man named Vishnu (Roshan Mathew), who is an autorickshaw driver in Malappuram, answers the call. It doesn’t end there. The man keeps calling her back and, initially Jessy is irritated by this. She soon falls for his charm. Since Jessy doesn’t have a smartphone, neither she nor Vishnu can see each other. However, they fall in love and dream of a life together. She wishes to see him just once but their plans to meet gets postponed due to circumstances.
Benny (Sudhi Koppa) is a local businessman and landowner who likes Jessy and wishes to marry her. Though his overbearing mother objects to the alliance, he goes ahead. A worried Jessy makes plans to meet Vishnu at Kozhikode and decide about their future. One day, when her parents and siblings are away, she catches a bus to Kozhikode.